May 02, 2022

Job Description

5000+! That’s how many people the curious and inspiring team you will lead supports.

Join us as Transition Success Manager where you will be part of one of the largest, most complex and impactful organizations which is touching every part of our business.

Your responsibilities include, but are not limited to:

• Accountable to Project Management and movement of large number of processes from multiple countries into another requires amongst other skills detailed planning, diligent execution, resource management, reporting, risk management and ensuring adherence to timelines.
• Stakeholder engagement requires influencing and engaging with stakeholders across cultures and time zones, build partnerships to determine win-win outcomes, and hold all parties accountable to the broader business outcomes.
• Hands on to Transition Management, transition will require data driven analysis and decision making to identify opportunities. Preparation would require managing workshops for as-is assessment, creating knowledge repository, resource planning and detailing transition success journey
• Closely supervised and ensure minimal disruption of services or loss of knowledge and the post transition period of hyper care and stabilization, with help of metrics and transparent conversations would help build trust
• Strives to work on Improvements/Standardization Processes, transitioned from multiple locations will need to be consolidated and efficiency released via analysis of harmonization opportunities and time bound implementation of such initiatives
• Strong experience of one or more of the following: delivering efficiency, improvement programs like LEAN, automation using contemporary technology, or transformation

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:

• Initiate and mobilize the transition project teams across service delivery locations, value streams and enabling functions impacting H2R Services and Lead and handle the delivery of the project including strategic operational design, project governance; change leadership and benefits delivery
• Plan activities to ensure optimal project execution and use of organizational resources, including adherence to project methodology (GATE /ICE as applicable)
• Ensure established communication issue and change management processes are followed and Prepare vital materials for Leadership, Steering Committees, Customer Boards
• Arrange and facilitate transition achievement events and assist the leadership team by identifying possible solutions to the challenges that emerge within a respective country (Collaboration with the CSMs, H2R Leaders and identified country processing teams)
• Standard methodologies are implemented for future transitions and Collaborate with PMO peers from other NGSCs to ensure delivery model effectiveness and efficiency
• Propose and drive new ways of working to meet business needs and improve individual and team performance and Manage and motivate the transition team for desired levels of performance and deliverable quality
• Strong Working exposure to a CRM tool and HCM Systems like SAP, Workday or Success Factors as a master data administration and Org Management resource

Desirable requirements:

• Bachelor’s degree or equivalent education with Excellent verbal and written English language skills with exposure and experience in driving programs like LEAN, Automation and multiple transformation programs
• 15+ years of experience with over all exposure to HR Shared Services environment, HR Transition Project management experience, PMP or Agile Certification would be an added advantage

Why Novartis?

766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Hyderabad, AP
Human Resources
Full Time
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H2R Transition Success Manager

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