May 19, 2022

Job Description

350+ trials, about 25.000+ patients per year! You will have the oversight and project management of the global monitoring operational aspects of clinical trial execution across the entire Global Drug Development (GDD) portfolio. Our aspiration is to support the global Novartis development portfolio by recruiting patients for our clinical trials, ensuring that the right patient gets into the right trial in the right country.

The Strategic Site Partnership Lead is a regionally based individual contributor who is responsible for managing strategic accounts that conduct clinical trials. The SSPM will report into the Strategic Site Partnership Head for US region and will proactively manage the customer relationship to cultivate key customer relationships and optimizes the cooperation with selected trial sites to improve performance in clinical studies (phase I-IV, global, regional, local) in all Franchises (all disease areas) regarding patient numbers, timelines and quality and thus establishes Novartis as partner of choice in clinical trials. This position will work collaboratively across various local and global Trial Management Operations groups (Strategy, Finance, Training, Contracting, Medical).
Your responsibilities include, but not limited to:
In cooperation with study sites:
• Prepare and implement Site Partnership Strategic Plan in cooperation with assigned study sites and US Medical, when appropriate
• Communicate Novartis standards & expectations to partner sites for current and future clinical trial collaborations.
• Support and optimize speed of site initiation readiness as well as achievement of committed patient numbers in partner sites.
• Be single point of contact for all US TMO and for the relevant external stakeholders (e.g., departments heads, investigators, pharmacists, clinic administration) over all therapeutic areas at assigned sites.
• Responsibility to bundle all information regarding the assigned sites, to oversee all study activities and to survey sites' strengths, areas of improvement and trial capacity.
• Support sites to develop their network with other departments to improve study startup, patient management and recruitment.
• Support negotiation of study fees, contracts, contract templates and other templates as applicable
• Optimize Novartis processes with the goal to simplify and speed up study start-up with focus on site set-up.
• Guides and oversees partner site activities regarding overarching topics, in particular execution of the partner site Strategic Plan
• Communicate knowledge regarding sites and the overarching topics to the organization and inform and recommend relevant functions actively (e. g. site selections)
• Identify and escalate as necessary, key partner site challenges and develop appropriate cross-functional mitigation plans.
• Act as a single point of contact within the US TMO and direct cross-functional collaboration within the TMO team (e.g., CSMs, CTAs, TR, Contracting, Quality & Compliance) as well as the medical franchise (e. g. MA, MSLs) and other Novartis departments (e. g. legal, finance, QA) for assigned sites

This is a field leadership role with an expectation of up to 50% travel.

The preferred location for this role is CA, AZ, OR, WA, UT.

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.


Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

• BA/BS degree is required. Degree in scientific or health discipline and/or advanced degree is strongly preferred.
• Fluent in both written and spoken English
• Minimum 10 years’ experience in in the pharmaceutical industry
• At least 5 years of experience in clinical trial management
• Capable of leading in a matrix environment, without direct reports
• Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution
• Strong project management capabilities with demonstrated ability to problem solve and mediate complex issues.
• Thorough understanding of the international aspects of drug development process, including expert knowledge of international standards (GCP/ICH), health authorities (FDA/EMEA), local/National Health Authorities regulations and Novartis standards.
• Demonstrated negotiation and conflict resolution skills both internal and external (site relationships)
• Strong influencing and presentation skills
• Effective communication skills
• Communicates effectively in a local/global matrix environment.
• This is a field leadership role with an expectation of up to 50% travel.
**This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be up to 50% travel.

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Reasonable Accommodations: The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
While Novartis does not require vaccination at this time, for certain Novartis sites in the US all associates and candidates may be required to either upload an image of their COVID-19 vaccine card demonstrating proof of full vaccination for COVID-19 (or other similar evidence of vaccination) or proof of a negative COVID-19 test taken by the associate or candidate within the past seven days to enter any of our sites and/or customer office or healthcare facility, as well as prior to participating in other work related off-site meetings. Employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions.
Global Drug Development
San Diego, CA
Research & Development
Full Time
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Strategic Site Partnership Lead-West (Remote)

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