Mar 07, 2022

Job Description

769 million lives were touched by Novartis medicines in 2020, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
Reporting to the GH ERM, the EDO Relationship Lead is responsible for the management of outsourced activities and results of one or more supported External Relationship Management Teams (ERMT).
1. Working within a matrix environment, the Expert EDO Relationship Lead is accountable for all operational aspects of 1 or more ERMTs
2. Supplier Service or Equipment expert within the assigned services within the ERMTs to drive value beyond cost from Novartis’ external supplier base
3. Supporting the implementation of the agreed outsourcing strategies within the ERMTs
4. Responsible for supplier governance, management and issue management/escalation across GDD and cross-divisionally as required (e.g. NIBR, Sandoz)
5. Function as a point of escalation for supplier issues which cannot be resolved at the individual Clinical Trial Teams (CTTs) level
6. Demonstrate knowledge, experience and understanding of service category(s) and suppliers to provide support to the operational management within the ERMT(s)
7. Lead supplier due diligence activities with ERMT(s)

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

Minimum of a Bachelor’s degree in a relevant field, such as a scientific or health care subject area
Experience/Professional requirement:
• 10+ years working experience and excellent knowledge of the clinical operation processes and supplier related activities
• Excellent knowledge of GxP and ICH regulations
• Expert knowledge of clinical trial design and mapping to supplier requirements
• Thorough and technical understanding of Novartis specifications for supplier provided services
• Demonstrated leadership with supplier relationship management and/or expert knowledge of specific service areas
Why Novartis?
769 million lives were touched by Novartis medicines in 2020, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Global Drug Development
East Hanover, NJ
Research & Development
Full Time
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EDO Relationship Lead

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