Mar 07, 2022

Job Description

15 million people visit Novartis websites each year and out intranet platforms reach more than 100,000 associates around the world.

Our audiences rely on these channels to discover how we are reimagining medicine and access a wealth of inspirational content and services in more than 25 languages.

Your key responsibilities:
Your responsibilities include, but not limited to:

• Responsible for overseeing the day-to-day channel management and publishing process, and execution of paid/organic campaigns across external and internal corporate, country, and executive digital channels.
• Review all channel content submissions for quality, compliance, and checks against legal guardrails and brand guidelines.
• Actively manages channels for trends and opportunities to improve channel presence and impact.
• Collaborates with the campaign team to ensure paid media campaigns are properly executed and optimized across platforms.
• Oversees publishing by contractors or shared services, ensuring scalability and efficiency across channels.
• Coordinates with Campaign and Editorial teams to agree channel publishing schedules.
• Maintains content submission processes and associated systems including SharePoint, Digital Asset Management (DAM) and ticketing tools. Digital governance and channel excellence.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:

• In-depth knowledge of social media and web platforms (current and emerging)
• 8+ years of experience using social media management tools (Facebook Business Manager, Twitter Advertising/Analytics, LinkedIn Campaign Manager, Adobe Marketing Cloud, Sprinklr)
• 5+ years of Experience using website content management systems and other content frameworks (Drupal and SharePoint knowledge useful).
• Strong communication skills, high attention to detail, proven ability to work under pressure and tight deadlines.
• Experience in the healthcare and pharmaceutical sector (regulations, compliance, requirement).

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Hyderabad, AP
Communications & Public Affairs
Full Time
careers default image

Manager, Channel Operations

Apply to Job Access Job Account