Mar 07, 2022

Job Description

15 million people visit Novartis websites each year and out intranet platforms reach more than 100,000 associates around the world.

Our audiences rely on these channels to discover how we are reimagining medicine and access a wealth of inspirational content and services in more than 25 languages.

Your key responsibilities:
Your responsibilities include, but not limited to:

• Responsible for developing and maintaining Novartis digital ecosystems that are sustainable, reflective of business objectives, consistent with the corporate brand and create a positive user experience.
• Day to day external and internal web operations, administration of content management frameworks, and collaboration to successfully plan, prioritize and execute web initiatives.
• Supports evolution of corporate web channels (external and internet) including business analysis, testing functionally and features, third party integrations, user experience (UX), and accessibility.
• Interface with IT and other technical partners on platform availability, maintenance, security, and privacy topics.
• Collaborates with the Senior Webmaster and Channel Operations team on development and publishing activities.
• Ensure web channels reflect the Novartis brand in terms of visual design and architectures, in partnership with the Brand team and external partners.
• Partners with in-country communication teams to ensure that country and local language web channels are developed and operated to a common standard. Manage third-party contractors and agencies.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:

• University degree (Bachelors) or equivalent training and experience.
• 8+ years of experience in digital communications or related areas.
• Experience operation a large web ecosystem including provisioning of new sites, content publishing and migration.
• Ability to establish and maintain strong relationships with key stakeholders including IT and business partners.
• Strong project management skills, good knowledge of UX/UI, accessibility, data privacy, SEO/SEM, and web analytics.
• Knowledge of Software Architecture, Drupal, SharePoint and other content management frameworks, HTML/CSS/JavaScript, and content delivery networks (CDN) – front-end development experience.

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Hyderabad, AP
Communications & Public Affairs
Full Time
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Manager, Platform Operations - Webmaster

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