Apr 07, 2022

Job Description

Provides a high quality unsolicited scientific, medical, pharmaceutical and technical support through the response of accurate and timely medical/scientific information to all internal and external inquiring customers (e.g. medical experts, consumers, patients, internal stakeholders) of varied medical information requests/requirements across the entire Novartis portfolio.


Your Responsibilities:
-Receive, triage, coordinate and/or response inquiries received from external and internal
customers, via the Medical Information communication channels (e.g. call center, email,
fax, etc.).
-Provide medical and technical information to healthcare professionals, consumers and
internal staff on a wide range of products and therapeutic areas.
-Provide timely, accurate, balanced and up-to-date scientific responses based on Global
Guidance Documents. If the response is not in GGDs; search, evaluate and summarize the
literature using critical judgment and professional/scientific expertise
-Prepares accurate announcements in order to disseminate official drug information for
compendium entries (eg MIMs, BNF, eMC etc.) to meet patient, medical and legal
-For assigned products, create and maintain scientifically balanced product-specific
medical information standard response documents in the MI database.
-Assist with compliance and safety teams for documenting and reporting adverse drug
reactions as well as technical/ product complaints requiring specialist input.
-During scientific interactions; collect, synthesize and communicate insights relevant for
brand or any issues in market place – e.g. quality, supply, enquiry patterns

・ 当該領域において、メディカルプランや現場のインサイトに基づいてメディカルエンゲージメントプランを作成する。
・ メディカル活動を通じて、顧客からインサイトを収集する。
・ 疾患啓発や製品情報に関する学術勉強会やイベントで、メディカルの立場で顧客とコミュニケーションを行う。
・ 現場のインサイトに基づいて、自社製品のデータGenerationを行う。
・ オンコロジー領域において、バイオ医薬品担当MRの学術的な知識、スキルの向上のために、製品および疾患についての専門的な研修を実施する。
・ MR、コールセンター、ウェブサイトを通じチームからエスカレーションされた顧客の問い合わせに適切な根拠に基づく高度な学術的情報を提供する"

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

Medical Education and Scientific Engagement
Medical Governance
Medical Information
Medical Safety
Medical Science and Disease Area Knowledge

・ (必須)製薬企業のメディカル・学術部門で約3年以上の経験を有する事。または、医療機関で薬剤師あるいは看護師として癌領域で約3年以上の経験を有する事。
・ 医療機関での臨床経験(薬剤師/医師/看護師等)あるいはサイエンスバックグラウンドを有する事(理系・薬系・医学系・生物学系分野の学士/修士/博士)
・ 癌領域における豊富な経験を有する事。
・ プレゼンテーションスキルを有している事。
・ 責任感が強く、強力なチームプレーヤーとして他の社内部門と効果的に連携できる事
・ 環境の変化に適応し、新しい事にチャレンジする意欲が高い事


Why Sandoz?
500 million patients were touched by Sandoz generic and biosimilar medicines in 2020 and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.

How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Sandoz!
Commercial OPS SIR SZ
Japan Nationwide
Research & Development
Full Time
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Medical Affairs Associate (BIO,ONC), Sandoz

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