Feb 15, 2022

Job Description

-Experienced sales professionals responsible (directly or indirectly) for achieving sales targets and promoting the products to medical practitioners and allied health care
professionals; for a specific account, product or a given territory in a specialty area.
Brings specialist knowledge in the required therapeutic area.

Major Accountabilities:
-Develop business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations necessary to achieve agreed objectives.
-Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales.
-Provide Key account/hospital network support, market access support, including referral networks.
-Have a deep understanding in the respective specialist area and priority products.
-Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.
-Achieve agreed contact, coverage and frequency targets through various communication channels.
-Ensure customer satisfaction and best in class customer relationship.
-Ensure the accurate and timely completion of all reports.
-Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
-Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives.
-Provide input into effective use of promotional funds and territory sales forecasting.
-Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices.
-In case of a Manager/ Leader; the person is responsible for the sales planning; target; reporting; and knowledge of the team/account and of himself/herself.
-Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
-Distribution of marketing samples (where applicable).

Additional Specifications:
Working in the North Center region of the country
Showing a lot of curiosity
Entrepreneurial mindset
Likes to work within & with a cross functional team
Having an experience at Cardiologist level is an asset

Key Performance Indicators (KPIs):
-Achievement of sales revenue and market share targets vs plan
-Responsible for budget allocated to cover customer activities
-Customer Satisfaction and Customer relationship building
-Maintenance of Key Accounts
-Sales Planning and Reporting

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

Dutch & English

Established Network to target Customer Group desirable
Market Knowledge and Network is desirable
Sales in Healthcare / Pharma / related business
Specific Product knowledge desirable
Strong customer orientation
Working experience within the pharmaceutical industry

Being resilient
Business Mindset
Stakeholder Engagement

Technical / Functional Skills & Knowledge:
Knowledge of customer, customer journey, patient and patient journey
Full Time
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Medical Sales Representative North Center

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