Apr 06, 2022

Job Description

766 million. That’s how many lives our products touch. At Novartis, being there when and how it matters most for our patients and customers allows us to live our purpose and help bring maximum impact to health outcomes.

Furthering our commitment to transforming medicine for patients, Novartis is embarking on an ambitious and exciting journey to reinvent how we use technology, data and customer insights to better serve our consumer’s needs and put them on a path to better health. This includes taking bold approaches that begin with a customer-centric mindset and harness the power of today’s digital and data-driven healthcare revolution to continue to improve and extend even more people’s lives.
• Do you want to help people understand their disease and how to seek out the proper treatment for it?
• Do you want to support patients achieve the best possible outcomes?
• Do you want to deliver a leading customer experience at all touchpoints?
• Do you want to be at the forefront of leveraging today’s technology advances to create tomorrow’s healthcare innovations?

We believe the answers are found when curious, adventurous, and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to utilize the power of digital and data to individualize and maximize interactions with customers. Where you’re empowered to not fear failure when taking smart risks. And most importantly, where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!

The VP, Head, Field Medical Engagement will lead the US Pharma Field Medical Organization supporting the product portfolio and execute the HCP engagement strategy for all US Pharma therapeutic areas including emerging pipeline assets.

Your responsibilities will include:

•HCP Engagement Strategy and Execution – Partner with Disease Strategy Leadership and New Products teams to develop and execute HCP engagement strategy with an emphasis on pre-launch excellence, supporting medical education needs, clinical trial support, and other partnership opportunities. Define ME/Stakeholder mapping, engagement strategy, and impact goals for the Disease Areas portfolio of brands in collaboration with Disease Area teams. Ensure collection of customer insights through established systems to inform future strategies.
•Resource Allocation/Management – Develop and define a data driven resource management model in partnership with Medical Excellence team to ensure optimal field medical sup-port for pipeline assets as well as in-line products. Continually monitor impact metrics and drive resource allocation decisions in partnership with Medical Leadership team. Collaborate with Chief Customer Engagement Officer and organization to ensure optimum customer experience.
•Operational Excellence/Innovation – Drive operational excellence including rapid redeployment and engagement models, customer and territory mapping. Leverage data and technology to drive targeted, customized engagement across the Field Medical organization focusing on impact. Collaborate with Medical Excellence to enrich the role of the MSL beyond traditional practices.
•Compliance/Risk Management - Provide guidance and counsel to associates and others, as necessary, to ensure that all activities are legally compliant and conducted according to Novartis policies, procedures, and standards.
•Culture/Team Leadership – Create and maintain an outstanding culture in line with Novartis cultural aspiration (Inspired, Curious, Unbossed). Support curiosity and innovation by ensuring “psychological safety”. Create a high performing team culture in the leadership team and throughout the organization. Ensure a diverse and inclusive environment free from all forms of discrimination and harassment.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

•Bachelors or equivalent 4-Year University Degree required.
•Doctorate level degree (MD, PharmD, DO, or PhD in Health Sciences or related field) preferred.
•12 years’ experience in progressively senior roles in the healthcare industry (Pharma, Biotech, Digital Healthcare, Consulting)
•8 years People Management/team leadership experience required.
•5 years’ Field Medical, Sales, or other Customer Engagement Organization leadership experience preferred
•Understanding of metrics used to measure impact of field medical organization
•Understanding of Field Medical operations
•Strong understanding of regulatory guidelines governing HCP interactions and engagement
•Demonstrated track record of inspirational leadership, creating a compelling vision and gaining followership.
•Demonstrated track record of successfully leading change in large matrixed organizations.

Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
East Hanover, NJ
Research & Development
Full Time
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VP, Head, Field Medical Engagement

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