Business Partner - Solution Delivery


Job Description

With 350 associates across 40 countries, Commercial IT is the backbone for Novartis launch excellence and commercial/medical execution. We deliver integrated IT Solutions and Services within an eco-system of partners.

Manage the design of system solutions in alignment with design and architectural
standards, while meeting quality, performance, security and business requirements.

Actively engage with customers to analyze and refine requirements for delivering the necessary salesforce technology services to support our business.

Manage the scheduling and deployment of IT solutions across multiple countries and/or functions.

• Design and manage solutions for projects by compiling the required functional and technical needs according to defined time schedules.
• Ensure solution and delivery traceability to requirements and technologies.
• Ensure designs adheres to architectural roadmap and supports the development, execution and operations of solutions.
• Ensure that delivery of solutions meet requirements outlined in the project documentation.
• Ensure the overall user experience is taken into account when delivering new solutions and services.
• Ensure that designs of solutions are peer reviewed, formally documented and signed off by business.
• Ensure that all work is designed in line with agreed time, cost and quality constraints.
• Ensure design of solutions meets with quality standards.
• Establish standardized designs processes to enable cost effective delivery of solutions.
• Authorize and conduct solution design handover and lead the solution discussions with the other work streams.
• Ensure that all designs and deployment of solutions can be tracked, installed, tested, verified and backed out (if required).
• Ensure that solution designs deliver the expected outcomes and value for the customers.
• Ensure designs are compliant with security and compliance policies and procedures.
• Lead scoping, fit-gap workshops for projects/enhancements, propose solutions
for key gaps and provide effort estimations and alignment with business teams.
• Ensure that solution testing is performed to meet quality standards.
• Establish standardized design and development processes to enable cost effective delivery.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

• Bachelor's Degree in Computer Science, Technology or related field
• 8+ years experience in managing teams within IT project related environments.
• 5+ years delivery experience in Life Sciences, Salesforce, Veeva, Patient programmes, CRM projects or an equivalent area.
• University degree in business/technical area adequate equivalent
• Expert understanding of application development, and methodologies.
• Strong stakeholder management and/or business consulting skills.
• Superior communication skills.
• Expert ITIL / Agile / GxP, analytical and problem solving skills
• Proven track rack record in large, global, multi-team projects dealing with complex process areas and business groups
• Excellent organizational, interpersonal, communication, presentation and writing skills
• Highly dependable, outstanding attention to detail and strong follow-up skills
• Ability to work with others in a high paced, fluid, multi-cultural and multi-disciplinary team
• Strong teamwork and interpersonal skills at all management levels
• Ability to operate in matrix organization effectively
• Strong can-do attitude and results-focused

The ideal location for this role is East Hanover, NJ but remote work may be possible (there may be some exceptions based on legal entity registration). Please note that this role may not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager

Why consider Novartis?

769 million. That’s how many lives our products touched in 2020. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!
East Hanover, NJ
Information Technology
Full Time
careers default image

Business Partner - Solution Delivery

Apply to Job Access Job Account