Virtual Sales Specialist / Sr – CRM – Central California – Remote

Oct 04, 2021

Job Description

One person dies every 37 seconds from Cardiovascular Disease in the United States. At Novartis we are committed to reducing the global burden of cardiovascular, renal, and metabolic diseases on patients, families, and their communities. We are focused on developing solutions targeting heart failure (acute and chronic), atherosclerosis, metabolic and renal diseases with the aim of improving quality of life for patients all over the world.

We are Novartis.
Join us and help reimagine medicine!

Job Summary:
The Virtual Sales Specialist / Sr is accountable for driving product demand and building/executing business plans to meet sales goals for assigned Area for the approved Novartis CRM (Cardiovascular, Renal & Metabolism) portfolio consistent with Novartis’ compliance standards as well as all applicable legal requirements for Health Care Providers (HCPs) within an assigned Area.

• Differentiates Novartis as a leader in CRM.
• Increases virtual engagement of HCP and office staff by encouraging an evolution to a new form of sales.
• Provides flexibility for the PCP ABL to meet the needs of any business gap (i.e., vacancy management) within the area.
• Drives collaborative and complementary sales behaviors with all CRM sales specialties.
• Drives Area sales performance, market share, and efficient resource utilization through a virtual platform.
• Develops effective professional business relationships with customers that support delivery of business results across the CRM portfolio.
• Interacts with key office staff to engage with HCPs through multi-channel communications to change behaviors and drive CRM portfolio performance.
• Supports training for all CRM associates on the skills to efficiently impact HCPs via virtual calls.

This is a remote opportunity.

Your Key Responsibilities:
• Collaborate with Area Business Leaders and Cardiovascular Sales Specialists to build and execute business plans while ethically and compliantly driving achievement of sales targets for assigned area, customers, or therapeutic area.
• Establish and maintain collaborative relationships with all Cardiovascular Sales Specialist counterparts to ensure office coverage and pull-through with key customers in the assigned geography.
• Provide vacancy coverage for local territories to call on customers live and/or virtually and deliver samples either live and/or via mail based on business need.
• Develops and applies understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g., peer relationships).
• Executes call plans for customers, including medical professionals from customer or academic communities; calls on the right person to deliver the right message with the right frequency.
• Makes effective use of available technologies, marketing assets and channels to support sales calls. Ensure that Novartis Cardiovascular products and supporting services are understood to more patients and customers.
• Deploys and uses approved Marketing and Sales promotional materials and programs; runs virtual promotional programs and facilitates pull-through activities.
• Uses detailed knowledge of competitor products’ features and benefits during sales calls as background to emphasize the features and benefits of Novartis CRM products.
• Serve as a resource to assist with providing both proactive and reactive education and support regarding NPC CRM access programs as needed for community practices, medical groups and facilities, and their staff. Triage to franchise counterparts as appropriate.
• In collaboration and coordination with the HUB, and as advised by policy and procedure, serve as a resource to assist with providing support for questions from accounts regarding coverage, access, and reimbursement resources for deidentified patients. Triage to FRM and/or other to franchise counterparts as appropriate

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What you will bring to this role:
• Bachelor’s degree required, advanced degree a plus.
• Proficient English, excellent communication skills
• 2 years in a B2B environment or equivalent experience.
• Expertise in computer technology that is specific to virtual sales or learning environments.
• Expertise in communication and influencing skills.
• This is a virtual and remote position. No travel required.
• Knowledge of buy-and-bill, access, reimbursement resources, and product acquisition
• Experience working with established injection networks.

Hiring Guidelines:
The position will be filled at level commensurate with experience.

CRM Virtual Sales Specialist:
• Internal: Novartis sales associate with previous sales experience.
• External: Minimum 2 years of successful sales experience (preferably business to business sales experience).
CRM Senior Virtual Sales Specialist:
• Internal: Novartis sales associate with previous sales experience.
• External: 5-10 years of experience in pharmaceutical/medical sales, in the past 15 years.

• Novartis Compensation and Benefit Summary: The midpoint of the salary range for this role is $X/year OR $X/hour. The base salary offered may vary based on the final candidate’s qualifications.  The level of this role will also be settled on the final candidate’s qualifications.  Annual bonus, long term incentive, health insurance, paid vacation/holidays, potential flexible working arrangements (based on role) and employee recognition scheme are some of the benefits you will receive as an employee of Novartis.

Why Consider Novartis?
769 million. That’s how many lives our products touched in 2020. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous, and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity, and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here:
San Francisco, CA
Full Time
careers default image

Virtual Sales Specialist / Sr – CRM – Central California – Remote

Apply to Job Access Job Account