Info Specialist - Document Delivery

328881BR
Oct 01, 2021
India

Job Description

105,000 people reimagining medicine for more than 750 million people globally. That is also the number of people you may impact as our new internal consultant.

Your key responsibilities:
Your responsibilities include, but not limited to:


• Purchase permissions to reuse figures, graphs or tables from scientific publications and mediate other copyright permission orders to ensure compliance with applicable laws and procedures.
• Process Novartis Knowledge Center (NKC) Info Desk copyright enquiries. Monitor enquiries, compile statistics and generate reports.
• Clarify scope of desired use with customer. Check existing licenses / terms of use and laws. Contact rights holder/publisher or reproduction rights organization (RRO) to get quote and get approval from the requester.
• Negotiate and purchase permission on behalf of requester, archive receipt. Provide guidance and training on copyright questions.
• Independently handle incoming customer requests, escalate items if not resolved. Provide learning programs and front line guidance to users.
• Use Info Desk Tracking system (ONS) to ensure proper tracking and resolution.


Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Minimum Requirements

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.
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CTS
NBS CONEXTS
India
Hyderabad, AP
Marketing
Full Time
Regular
No
328881BR

Info Specialist - Document Delivery

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