Senior Lab IT Engineer

328839BR
Oct 04, 2021
USA

Job Description

6,000 scientists and physicians around the world use our data to reimagine medicine and create therapies that save lives. You can multiply the value and impact of these data for Novartis scientists!

Novartis Institutes for BioMedical (NIBR) is the global pharmaceutical research organization of Novartis. We have an open and entrepreneurial culture, encouraging collaboration to make effective therapies.

At NIBR, our mission is to discover innovative medicines that treat disease and human health. To do that, our scientists need cutting-edge, state-of-the-art computing systems. With NIBR Informatics (NX), NIBR is making a strategic investment into informatics capabilities and is positioning itself to deliver the systems and services that are critical to the future of drug discovery.

The Technology and User Services (TUS) group in NX is driven to help users use tools effectively to improve productivity and foster innovation. We deliver excellence in technology and support services to enable a secure and frictionless digital user experience. Our organization is here providing the technology backbone and devices that enable users to work in an office, lab or mobile environment.

As a Senior Lab IT Engineer, you deliver excellence in technology and support services to NIBR Laboratories in order to enable a secure, frictionless, digital user experience.

You will be responsible for providing support to the lab computing environment which demands uninterrupted service in a state-of-the-art biomedical research center. Specific emphasis of the role includes building specialized computing platforms, installing and configuring scientific applications, and customizing system configurations to meet and exceed scientific demands.

What will you be responsible for?

• Build new PCs and workstations to custom specifications, integrate the hardware, install and configure the operating software and ensure access to the network in accordance with the Novartis Standards and security guidelines
• Manage and execute local small projects, define and implement processes, tools, and templates and ensure the best methodology is used to reduce the impact on scientist’s daily work
• Manage and complete lab equipment integration, influence vendors, and ensure the best and compliant model is applied to satisfy business and Novartis needs.
• Work directly with the scientists to understand their lab processes, data flow, infrastructure, and research data in order to identify their informatics needs.
• Demonstrate an appropriate awareness of the service amongst the user community.
• Provide business analysis and high-level technical expertise for the planning and definition of requirements, implementation and delivery phases of lab-related IT projects.
• Lab Application Support and Service Management for Research Scientific Laboratory Systems.
• Create, track and close service tickets while delivering an excellent customer service experience with professionalism and confidence.
• Accountable to ensure adherence to quality standards as defined by the NIBR Informatics organization.
• Share drive management including administration access groups.
• Ensure adherence to Novartis global Information Security and Quality standards and policies for all products/services.
• If applicable, ensure Regulatory Compliance (e.g. GLP & GCP) standards and policies for GxP products/services.


Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
NIBR
CAO - NIBR
USA
Cambridge, MA
Information Technology
Full Time
Regular
No
328839BR

Senior Lab IT Engineer

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