Healthcare Solution Manager

Sep 02, 2021

Job Description

4! The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, execute business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what these medicines do, why they matter and how Novartis is striving to reimagine medicine.

As a Healthcare Solution Manager, you will be leading the development and implementation of innovative solutions to address pain points of hospital management or end to end patient journey delivering Win-Win-Win for Hospital – Novartis - Patient ; engaging with top strategic hospital leadership to build relationships and understand their challenges and priorities; Co-ordinating the relationship between the hospital and Novartis, building deep customer expertise, and mapping Novartis capability and capacity to the customer unmet need;

Your Responsibilities:
Your responsibilities include, but not limited to:

• Building positive relationships with top strategic hospital key decision makers, hospital leadership. Being the local contact point represented for Novartis with these strategic hospitals.
• Understanding the whole healthcare ecosystem from policy, processes, governance to regulation framework that shape hospital clinical practices and knowing where to tackle to create the impact; having deep understanding of hospital insights from challenges, priorities to unmet needs.
• Hospital segmentation following Novartis framework and defining targeted strategic hospitals (Tier 1 hospitals) to cover
• Understanding Novartis priorities at the country level, franchise objectives and priorities including present portfolio and future pipeline; understanding Novartis internal framework e.g. compliance, legal, capability and resources.
• Navigating complex internal and external partner environments to create potential partnership opportunities with added value to hospital – Novartis - patient
• Co-creating solutions, partnership programs with hospitals, early engaging in compliance, legal and franchise in solution creation.
• Designing and leading innovative and scalable solutions, partnership programs to address pain points of hospital management or end to end patient journey delivering Win-Win-Win for Hospital – Novartis - Patient
• Demonstrating resources efficiently to deploy solutions, partnership programs and defining tracking performance KPI of solutions.

Minimum Requirements

What you’ll bring to the role:
• Graduated from University of Pharmacy or Medicine. MBA or Master of Business is a plus.
• Senior commercial experience in healthcare industry (> = 3 years in role of senior manager) e.g. business unit manager and healthcare solution manager
• Track record of excellent customer engagement, navigating and influencing senior hospital key decision makers and hospital leaders
• Creation and implementation lead of innovative healthcare solution and strategic partnership program

Why consider Novartis?

Why Novartis?
769 million lives were touched by Novartis medicines in 2020, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Ho Chi Minh City
Market Access
Full Time
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Healthcare Solution Manager

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