Associate Director, PSS Strategic Partnerships- Remote

326156BR
Aug 25, 2021
USA

Job Description

Over the next 5 years, Novartis is expected to launch up to 27 new medications and our Patient & Specialty Services team is on the forefront of transforming how the industry helps patients get access to treatment. Our ambition is high but we are proud and not satisfied. If you’d like to be part of our journey, then come join our team!

Responsible for supporting the overall relationship and entire book of business for an assigned group of vendor(s) accounts that are providing services – hub, co-pay, adherence, free goods, digital, etc. – to the Patient & Specialty Services organization. This candidate requires strong collaboration and negotiation skills to help manage internal (larger PSS organization, Legal, Finance, Procurement) and external partnerships (partnership account team).

Your responsibilities will include, but are not limited to:

• Supports overall relationship and entire PSS book of business with key partner(s)
• Supports innovation in program design and execution through the selection of key strategic partners that demonstrate forward-thinking in the key categories above
• Maintains vendor profiles, issue logs, scorecards, account spend, strategic roadmaps, capabilities for points of difference/parity, roadmaps for current capabilities and planned across vendor
• Supports partnership with procurement and contracting for evaluating and renegotiating vendor MSAs & SOWs to meet current market standards for key terms such SLAs and payment terms
• Provides standards for SLA/KPIs for that vendor leveraging collective knowledge across vendor management
• Helps manage escalations and facilitates corrective action plans/service improvement plans for performance, governance, or contractual non-compliance issues
• Helps maintain and develop organizational best practices and leverages them effectively to ensure launch excellence across programs, vendors, and individual services
• Supports the overall Patient & Specialty Services organization’s capacity to evaluate and improve the effectiveness of their practices, partnerships and programs for a better customer/patient experience
• Supports oversight of cost models and projections where necessary to understand vendor spend and ROIs

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
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PHARMA
US PHARMA
USA
East Hanover, NJ
Sales
Full Time
Regular
No
326156BR

Associate Director, PSS Strategic Partnerships- Remote

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