AD, Innovation Project Quality Control - Digital

324203BR
Oct 18, 2021
USA

Job Description

Up to 27 potential launches expected in the next 5 years at Novartis. In this world of digital and technological transformation, we must ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

The Novartis Digital Innovation team is looking for highly engaged digital & social content experts who will shape future commercialization of brands for Novartis and help improve the lives of patients.

Do you want to be part of this transformative team? We’d love to hear from you.

The Innovation Project Quality Control AD is a critical role responsible for implementing, managing, maintaining and satisfactorily addressing quality controls related to Professional Social Engagement programs, in order to ensure frictionless operations while maintaining high quality standards, and maximizing workflow efficiency.

Your responsibilities will include but are not limited to:

•Co-create and fully execute QC plans for Professional Social Engagement content, process, and policies
•Implement monitoring of content, process, and compliance checks to guarantee risk controls.

•Develop, maintain, and report to the business the activities and results of all QC checks; Address specific issues with originating sources and escalate where needed.

•Project-specific general healthcare content admin and asset review liaison (FUSE)

•High collaboration across matrixed stakeholders in Digital/Marketing/Sales and RA/Legal/Compliance/Data Privacy to support business objectives related to Professional Social Engagement

•Focus on internal (field force) and external (target HCP) customer centricity through the QC process

•Business Partner - Collaborate with digital innovation, commercial and advertising agency partners (via brand team) to plan and help the program leads QC innovation project requirements, processes, and policies. Also,
oAct as a SME and Quality Control (QC) lead for Professional Social Engagement business rules, including content publishing, program compliance, and process rules.
oManage, maintain, and report on content asset review queue leveraging platforms like FUSE, Aprimo, DAM and Sprinklr

•Facilitate Above-Brand Asset Review management: Own and deliver on general content asset review submissions through to approval and release. Organize and chair live review meetings if needed, thoroughly documenting outcomes for audit readiness. Provide guidance inside brand commercial teams and across Medical, Legal, and Regulatory functions, as needed to ensure quality control at every stage. Ensure content completes the journey from curation through to Sprinkler upload

•Content publishing QC lead and issue resolution: Evaluate material content submitted by brand commercial teams for digital innovation projects to ensure quality and consistency aligned with business rules and publishing kit specifications. Address as appropriate; escalate as needed.

•Continuous process QC for ongoing project improvement – Support process improvement activities, including speeding with efficiency for content approval.









Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What you’ll bring to the role:


•Education: Bachelor's Degree required, MBA or Masters a plus
• A minimum of three years’ experience in a regulated industry such as finance, insurance, or the pharmaceutical/biotech industry. Past roles with collaborating with regulatory, legal, data privacy, and compliance requirements is a huge plus
•Know the NVS MAP roles, people, processes and tech such as FUSE, Aprimo, DAM
•Experience working with Social media channels such as Twitter and LinkedIn and social media management platforms such as Sprinklr, HootSuite
•Process and Detail oriented to effectively document decisions and escalate where needed
•Solution oriented with a curiosity, adaptability and desire to evolve and innovate processes to address business challenges
•Strong communication and interpersonal skills
•Keen ability to troubleshoot and conduct conflict resolution

You’ll receive:
Competitive salary, annual bonus, long term incentive for select levels, health insurance, paid vacation/holidays, potential flexible working arrangements, employee recognition scheme.

Why consider Novartis?
750 million. That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

We are Novartis. Join us and help us reimagine medicine.
PHARMA
US PHARMA
USA
East Hanover, NJ
Marketing
Full Time
Regular
No
careers default image
324203BR

AD, Innovation Project Quality Control - Digital

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