Director, Medical Access - Remote


Job Description

817 million. That’s how many lives our products touched in 2018. And while we’re proud of that, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

The Medical Access Director is a strategic position that is customer facing, and internally cross functional. The role supports both inline brand and pre-launch development assets across the entire product lifecycle and is accountable for payer medical access strategy. The objectives of the role include informing HEOR evidence generation to meet the needs of payers, co-developing launch/inline product access strategies with market access, driving unbranded research collaborations with payers and developing meaningful payer budget predictability and protection approaches (i.e., value based contracts). The role partners with Population Health Account Management (PHAM), HE&OR, Market Access and Medical Affairs teams to develop innovative, targeted strategies for select national and regional ac-counts to address customer needs. This interface involves strategic leadership across internal functions and direct leadership of the medical access strategy for assigned assets. Overall, the role is responsible for leading the development of innovative strategies for US national and regional accounts to address patient access, value-demonstration and patient care and outcomes related needs specific to Novartis treatments and disease states.

Major Activities

•In partnership with policy and market access, identify and prioritize evolving customer and health care landscape trends based on likely impact on patient access and product reimbursement for Novartis’ products.
•Shape the overall US CSMA payer strategy with buy in from disease area heads and drive successful change implementation.
•Co-lead launch and priority inline product strategy teams with Market Access and ensure excellence in tactical medical implementation across national and regional accounts.
•Drive the development of meaningful unbranded payer research collaborations with Med-ical and HEOR that result in key disease area learnings and improve patient care and outcomes.
•Lead the development of budget predictability (i.e., budget impact models) and protec-tion (i.e., value-based contracts) approaches that are meaningful and credible to payers.
•Identify and drive innovative medical strategies that move the needle from product to customer focused solutions and reframe the discussion from cost to value.

Key Performance Indicators
1.Demonstrated ability to work effectively across the matrix of Novartis stakeholders (Population Health Account Management (PHAM), Market Access, and Managed Markets teams) to shape payer strategy across Novartis’s portfolio
2.Demonstrated strategic leadership cross-functionally to implement novel approaches to improve patient access
3.Demonstrated strategic thinking capability in conceptualizing and applying innovative access-oriented methodologies and HE&OR approaches for designing and implementing outcomes-based contracting frameworks
4.Established capability in reducing insights about customer needs to practice by shaping the strategy and execution of specific tactics that directly target these needs
5.Proven ability to effectively translate approved RWE & HE&OR information and partner with key Novartis stakeholders to address customer needs
6.Viewed as a key strategic partner to the US Medical, Market Access and Medical Affairs teams
7.Serve as the point-person within the HE&OR function for all access and reimbursement initiatives for Novartis’s portfolio of products and evolving dynamics of the US healthcare system
8.Ability to communicate effectively, manage operational challenges, and take smart risks

Job Dimensions

Number of associates:
1; Matrix team management
Financial responsibility:
(Budget, Cost, Sales, etc.)

Impact on the organization:
 Significant leadership and influence via leveraging medical affairs, US Patient Access and US commercial acumen to remarkably impact access and reimbursement profile of Novartis’ products
 Operational integration into cross-portfolio HE&OR teams, external facing US Medical, market access and managed markets teams
Viewed as a credible, ethical and preferred partner internally and externally

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What you'll bring to the role:

Education (minimum/desirable):
MD, PhD or PharmD with HE&OR and/or relevant health services research experience required.

Experience/Professional requirement:
•Minimum of 7 years of payer or pharmaceutical industry experience required with a demonstrated experience in building relationships with payers and Medical Experts
•Proven ability to build and lead highly productive cross-functional relationships and teams internally and externally within a matrixed and resource-constrained environment
•Deep understanding of the US healthcare reimbursement landscape and evolving market trends
•Strong track record of working with external payers and health systems while providing input into HE&OR, medical plans and building RWE value demonstration strategies through collaboration & integration with medical and commercial teams
•Demonstrated capability to strategically integrate science/clinical/medical information with customer needs to assist HE&OR teams in shaping payer strategies with research activities and outcomes-based value demonstration programs
•Deep understanding of US national and regional payers, health plans, the US healthcare system as well as emerging healthcare trends
•Project management expertise with recent experience leading projects and securing cross-functional alignment
•Strong organizational skills and ability to prioritize across competing agendas while managing stakeholders’ needs
•Proven track record of being an effective, open, available and transparent communicator
•Excellent oral and written communication skills
•Virtual position requires ability to travel to U.S. headquarters and customers as needed.

Strongly Desired:
•Prior experience in field-based, customer-facing organizations - medical and/or HE&OR – desirable
•Well-documented history of bridging proactive relationships across headquarters-based as well as field-based scientific teams, clinical development functions, market access, and brand teams


769 million lives were touched by Novartis medicines in 2020, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!
East Hanover, NJ
Market Access
Full Time
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Director, Medical Access - Remote

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