Senior Consultant - Service Development Team

Jul 15, 2021
Czech Republic

Job Description

Senior Consultant - Service Development Team, Novartis, Prague, Czech Republic

1! Service Development team supporting Novartis CONEXTS organization. Novartis continues to evolve CONEXTS into the 04th generation service center and this position will work closely with our internal customers on building integrated solutions which will support their business.

Your Responsibilities:

Your responsibilities include, but not limited to:
• Manage the in-bound and/out-bound transition activities on all strategic programs. Establish and manage relationships with customer business and project stakeholders.
• Conduct detailed transition planning in accordance with defined service go-live commitments. Manage expectations across key internal and external stakeholders of the project.
• Initiate and mobilize the transition project teams across service delivery, operations and enabling functions (e.g. HR)
• Ensure Transition deliverables are prepared in accordance with the GATE methodology, with high level of quality, timeliness and within budget.
• Manage and motivate the transition team for desired levels of performance and deliverable quality. Identify, evaluate and manage risks through the transition lifecycle to avoid impact to timelines and costs.
• Report transition progress at defined intervals to Management teams ( Client and Internal ) for effective governance and timely issue resolution

Minimum Requirements

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Czech Republic
BD&L & Strategic Planning
Full Time

Senior Consultant - Service Development Team

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