Program & Project Management Associate Director

Aug 23, 2021

Job Description

105,000 people re-imagining medicine for more than 750 million people globally. That is the number of people you may impact in this role.

Job Purpose

Reporting to the Global Head of Programs, Projects & Operations, the Program & Project Management Associate Director is an integral role in ensuring delivery and quality excellence in the Creative & Digital team, with a focus on shaping, leading and delivering complex programs and projects.

Creative & Digital is a full service Digital Marketing Agency supporting all divisions across Novartis. We are a global business, with 150+ associates based in Ireland, US, UK, Germany, India and Mexico. We support our clients from campaign strategy, messaging and innovative design and digital solutions right through to deployment directly into channel. As an internal organization we seek to drive value for our customers, coordinating across the network, to support the Novartis mission to improve patients’ lives.

This role will shape, lead, implement and operationalize complex programs and projects integral to the successful development of our Digital Marketing Agency. They will leverage strong program management expertise to succeed in a matrixed environment across locations, business and technology functions, and internal and external stakeholders. The role will drive service delivery and integration, service quality, operational excellence and collaboration across teams and locations, leading program/project teams of associates and third party vendors, including managers.

Responsibilities include:

• Lead the delivery of Digital Marketing strategic or large programs and projects through ideation and bid response, active leadership and visioning, planning, implementation and governance, partner and communication management, to ensure they meet time, cost and quality requirements
• Plan, mobilize and lead cross-functional program teams across divisions and geographical boundaries, including management of resource phasing and organization, role responsibilities and establishing a robust team and ways of working
• Define and implement program and change governance, performance dashboards and end to end life cycle documentation and reporting, demonstrating appropriate use of program/project management methods and tools
• Develop and lead Program & Project Management capability and practices, ensuring effective collaboration, engagement and customer outcomes:
• Demonstrate ownership and accountability, being purpose-led, with a drive for quality excellence and great customer satisfaction outcomes, while ensuring regulatory and compliance processes are adhered to
• Work with the Global Head of Program/Project Management & Operations, and Regional/Team Leads to refine and implement Program/Project Management business plans

Minimum Requirements

Key Requirements include:

• 12+ years’ experience in a project/program management environment
• Experience as a change agent with project and program management experience from a global digital marketing agency and/or Top 5 consulting firm, having complex, multi-functional projects in a large corporate environment
• Experience delivering creative and digital programs and projects across complex matrix organizations
• Experience in senior stakeholder management, communication and influencing, with a proven ability to manage complex change, get straight to the heart of issues and use evidence-based insights to inform business decisions
• Experience within a leading Pharmaceutical/FMCG company or service provider/agency a plus
• Experience in development and implementation of Digital strategy a plus

You’ll receive:

Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities.

Why consider Novartis?

769 million. That’s how many lives our products touched in 2020. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion:

Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.
Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here:

Novartis Ireland Ltd. has been certified as a Top Employer 2021 by the Top Employers Institute for its exceptional employee offerings!

#LI-NOV = Novartis
Full Time
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Program & Project Management Associate Director

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