Japan Change Management Lead

Jul 19, 2021

Job Description

Do you think you can find and deliver “10x” innovation opportunities in CTS(Customer & Technology Solutions)? Your passion for innovation and ability to build and lead a high performing global team of associates and digital eco-system partners will help us re-imagine the next generation of CTS.

Your responsibilities:

• Define and drive the CTS Japan change agenda across key CTS-enabled programs
• Drive the implementation of change interventions of the CTS Japan change agenda. This will include stakeholder assessments, change leadership alignments, coaching, trainings and change workshops
• Collaborate with global CTS program change teams, the Japan Communication Team, the Japan CTS P&O Head and the Japan CTS Strategy and Operations Lead
• Build partnerships with the (CTS) Country Leadership Team and local program teams to ensure a holistic view of Japan change landscape
• Build and lead the community of CTS change agents in the Japan
• Conduct frequent change effectiveness monitoring and change readiness assessments and leverage insights to enhance the CTS Japan change agenda
• Identify and manage change risks and define appropriate mitigation activities
• Support change communication activities

Key Performance Indicators:
• Japan change effectiveness
• Business value capture from our key CTS-enabled programs, based on required local changes (depending on respective programs, e.g. operating model, processes, technology, culture)
• CTS employee engagement
• CTS client satisfaction
• Quality of relationships with relevant Japan leaders (CTS and Business)

[Number of associates] No direct reports. Integral part of the CTS COUNTRY Leadership Team.

Impact on the organization:
• Significant – the role entails working with senior management (CTS and Business entities).
• The role holder will interface directly with global CTS program change leads as well as diverse business stakeholders

Decision making:
• Drive change management related decisions as part of the CTS Japan LT

Minimum Requirements

What you’ll bring to the role:
• 5+ years’ experience driving organizational change projects
• Org development, change management, coaching, communications and/or P&O background
• Experience in the Pharmaceutical industry
• Strong written and verbal communication skills as well as solid presentation skills
• Flexible and adaptable; able to work in ambiguous situations
• A highly organized, energetic, and creative change professional
• Must be a team player and able to work collaboratively with and through others
• Ability to influence others(Sr. leadership) and move toward a common vision or goal

• Graduate or postgraduate degree
• Certified coach preferred
• Further education in change management, organizational development

•Business fluent in English (written and spoken)
•Advantageous to be fluent in Japanese (written and spoken)

Functional/technical know-how:
• Strategic and operational change management
• Systems thinking
• Coaching
• Design and facilitation of change interventions
• Project management
• A solid understanding of how people and systems go through a change and the change process

Why consider Novartis?

750 million. That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

We are Novartis. Join us and help us reimagine medicine

Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons
Human Resources
Full Time
careers default image

Japan Change Management Lead

Apply to Job Access Job Account