Associate Director, Data Acquisition and Enablement

Apr 06, 2021

Job Description

The Associate Director, Patient & Specialty Data Services (PSS) Data Acquisition and Enablement is responsible for overseeing The end-to-end patient and specialty data ecosystem for his or her assigned brand/s. You will ensure alignment on data and reporting requirements between internal stakeholders and 3rd party providers (i.e., Patient Service Center, Specialty Pharmacy, Data processor/aggregator, Distributor). You will streamline the interaction across all stakeholders to guarantee a smooth and quality-controlled data transfer process, to resolve current data issues and challenges, and prevent future anomalies from occurring.

Working directly for the Director, PSS Data Acquisition and Enablement and in partnership with colleagues across Novartis, you will have primary responsibility for ensuring that data is accurate, timely and complete for your assigned brand/s. Specifically, you will be responsible for (1) data requirements gathering, (2) data quality and testing, (3) data supplier on-boarding and management, (4) data issue management (identification, resolution and communication), and (5) data change (enhancement) management. Your primary objective is to ensure that effective and accurate data flows to the Patient & Specialty Services (PSS) Analytics team to enable end-to-end patient journey tracking and effective analytics to support data review and visualization across the Novartis Pharma Specialty portfolio. You will be a critical team member in the PSS Data Acquisition and Enablement, PSS Analytics and overall PSS teams, and will help the Director, Patient & Specialty Data Management with the operational management of the data capabilities for the PSS and Commercial Acceleration teams.

Your responsibilities will include but are not limited to:
Responsible for managing the end-to-end patient and specialty data ecosystem for assigned brand/s:
•Oversee Data Quality Management process for assigned brand/s with external and internal data providers to ensure timely, accurate and complete patient and specialty data
•Inform and guide stakeholders regarding data availability, caveats and limitations to business unit brands (subject matter expert)
•Define and manage the roadmap of data-related projects to support upcoming business changes and partners with internal and external teams to implement accordingly.
•Define & maintain business rules to ensure high data quality for utilization across PSS Analytics
•Rapidly identify, communicate, and resolve data issues for PSS and Commercial Acceleration Analytics, working closely with external (data suppliers, aggregators, etc.) and internal (IT, DS&E, Analytics, Sales & Marketing, Finance, Managed Markets, Market Access operations) teams

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

•Bachelor's Degree is required in relevant area, MBA preferred
•Travel Education as required

Required Experience:
•3-5 years Specialty pharmaceutical industry or related field
•3-5 years of Healthcare Commercial Data Management experience with an understanding of the specialty products pharmaceuticals market, including data quality management, best practices and QC approaches
•Strong understanding of data warehouse and data architecture and processes
•Clear, concise, and strong communication skills, both written and verbal, with ability to translate complex technical information into more easily understood and business relevant terms
•Strong business knowledge and mindset to provide guidance on how data can be applied to answer business questions (Understanding of how data is used for analytics & reporting)
•Vendor management skills to enforce SLAs based on data quality performance
•Strong problem solving & project management skills

Desired Experience:
•Strong understanding of specialty brand data and patient support services data, including experience working with specialty pharmacy (ie.dispense, status, etc) , syndicated vendor (ie. Claims, Rx), and patient service center data, (ie. patient enrollment/intake, benefits investigation & verification, Copay, Free goods/bridge, adherence programs, etc.)
•Ability to understand pros, cons, and limitations of healthcare data, as well as have an understanding of the strengths and weaknesses of third party players involved (i.e., HUBs, specialty pharmacies);
•Ability to pull data from data lake/warehouse
•Experience with workflow design (Alteryx Designer, Data Iku, etc.) and visualization technologies (Tableau, Qlik)

alary, annual bonus, long term incentive (LTI) for select levels, health insurance, 25 days annual leave, flexible working arrangements, subsidized dining facilities, employee recognition scheme!

Why consider Novartis?
769 million. That’s how many lives our products touched. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Net-work here:
East Hanover, NJ
Full Time
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Associate Director, Data Acquisition and Enablement

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