Associate Director – Data Platform and Integration Lead

312826BR
Feb 18, 2021
USA

Job Description

Job Purpose
2021 is an exciting year for Novartis as we accelerate our growth in the digital space.

As an Associate Director of Data platform and Integration, you are responsible for providing leadership in building our foundational data infrastructure essential to growing and scaling our marketing and customer engagement efforts. You will join our full-stack team responsible for data, analytics, and predictive modeling to accelerate and optimize our next generation experience for customers. In this role, you will own significant portions of our marketing and customer engagement data from end-to-end, including data ingestion, transformation, and visualization, and design our data architecture to ensure best-in-class operational, reliability, and modularity. This role is crucially important to under-standing the needs of today’s digitally connected customer.

Your responsibilities will include, but are not limited to:

• Serve as a subject matter expert of our suite of customer experience, marketing and orchestration technology, including playing a key role in the integration of data from platforms such as Salesforce Marketing Cloud, Sprinklr, and Customer data platform, DMP and other similar platforms.

• Additionally, lead/support data tools and platforms to meet data needs including collecting requirements, managing stakeholder buy-in, vendor RFPs and evaluations, contract negotiations, implementation, project-managing roll out and ensuring adoption.

• With each new product iteration (features, enhancements or new solutions altogether), evaluate benefit to the business teams, prioritize and promote internally

• Deliver user training and support channel managers from a technical perspective on acquisition, retention, and cultivation efforts.

• Own the Marketing Automation process via Sprinklr, Salesforce Marketing Cloud, Epsilon, Veeva, and CDP, including:

• Responsible for developing architectural solutions for an Enterprise data platform supporting da-ta ingestion, data sourcing from multiple systems (especially our Mar-Tech stack) and data management using our latest technologies.

• Drive the design for the Customer Data Platform (CDP) to provide added insights from data needed to drive strategies, such as understanding of offer responsiveness, personalization, content relevancy and communications channel engagement.

• Design data ingestion techniques and build efficient and scalable data applications through use of APIs, Python, Spark, and Data Management best practices and build futuristic and scalable AWS cloud-based data analytics platform to support digital and social transformation at Novartis.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
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PHARMA
US PHARMA
USA
East Hanover, NJ
Marketing
Full Time
Regular
No
312826BR

Associate Director – Data Platform and Integration Lead

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