Omni-channel specialist, Oncology, Czech Republic

Omni-channel specialist, Oncology, Czech Republic

Job Description

We are looking for Omni-channel specialist to join our oncology team and help us lead all types of customer meetings execution to make sure the activities comply with all company policies, procedures and other regulations and ensure a good cooperation/coordination with relevant business teams to achieve the targeted result and savings, and increase customer satisfaction.

Please note that this is temporary position for 6-9 months.

Your responsibilities include, but not limited to:

• Lead overall event implementation for assigned meetings to ensure all of them comply with company policies, procedures and regulations
• Based on business understanding, develop execution plan & detailed requirements of C&Es with internal customers Aim for eight bullet points
• Cooperate with internal customers to communicate market and product trends, learn best case from competitors, analyze customer needs and requests in order to identify best event solutions to drive and achieve customer satisfaction and make sure our activities aligned with brand strategy
• Engage the creative process of C&E and provide the contribution; continuously improve the capabilities to be the expert for C&E design and execution to provide more contribution for business
• Cooperate with sourcing team on vendor selection and evaluation as well as with Logistics team to make sure smooth and excellent execution for all types of customer meetings
• Collect external customer feedback during the meeting and provide them to internal customers
• Provide analysis report on category, amount, participants and other facts after activities closed
• Collaborate closely with sales and marketing team

Minimum requirements

What you’ll bring to the role:

• University degree
• Sales and/or marketing experience from pharmaceutical company
• Czech language – native level, English – intermediate
• Experience with CRM systems and digital tools
• Project management experience would be a plus
Desirable requirements:
• Collaborative and communicative spirit
• Agile and digital savvy

You’ll receive:
Competitive salary, annual bonus, pension scheme, health insurance, flexible working arrangements, subsidized dining facilities, employee recognition scheme.

Why consider Novartis?
799 million. That’s how many lives our products touched in 2019. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!

We kindly ask you to apply with an English version of your CV and if shortlisted you can expect a call from an international number.

Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here:
Czech Republic
Full Time