Social Media Manager (multiple openings)

Social Media Manager (multiple openings)

Job Description

* The REQ represents multiple openings for various therapeutic areas including: Ophtha and CRM (Cardiovascular, Renal, Metabolism) *

You will develop and implement strategic Social Media strategies that are aligned with the brand strategies and enterprise reputation goals.

This includes the following areas:

• Social Media Strategic Partnering and Counsel – Support the development and implementation of Social Media strategies to support business goals by partnering with key stakeholders across the organization. Ensure application of the Paid, Earned, Shared and Owned model for Social Media.

• Project Management – Support and enable execution of Social Media tactics for the Franchise by partnering with Communications, Marketing, Social Media Hub, Legal, Regulatory and Medical.

• Global Collaboration/Alignment – Align thinking on Social Media current best approaches across Divisions, Global Pharma and Novartis Corporate Communications to accelerate business impact.

• Governance – Adhere to existing Social Media governance and partner with key stakeholders across US Pharma organization to create Social Media Policy & Guidelines to support business needs and compliance requirements.

• Innovation – Interface with Digital Service Providers and vendors to develop innovative solutions for department and Franchises to establish a strategic advantage.

• Metrics/ Performance Management – Develop and manage performance measurement plans for Social Media programs and adapt and evolve strategy to continuously improve.

• Agency/Partner Management – Work with agency partners as needed to deliver strategic, relevant and innovative Social Media programs.

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Minimum requirements

What you'll bring to the role:


Bachelor degree is required

Concentration communications, public relations, marketing, social/digital media or related discipline is preferred


• 5+ years’ of related experience working in Social Media and communications is required

• Experience with analytics, content monitoring/analysis and Social Media. Experience managing Digital/Social Media campaigns for consumer good/consumer health industry is preferable

• Experience in developing and coordinating integrated Social Media/communications/marketing plans

• Experience working with cross-functional teams in a matrix environment

• Experience and ability to manage multiple issues and projects

• Experience and skilled in project management and budget/resource management


• Strong interpersonal skills
• Business acumen – stay on cutting-edge of social technologies as they are introduced
• Comfortable with ambiguity
• Outstanding business communications
• Ability to prioritize and maximize limited resources to achieve goals
• Strong collaborator
• High integrity and values
• Ability to work independently and autonomously


Why consider Novartis?

750 million.
That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

We are Novartis. Join us and help us reimagine medicine.
East Hanover, NJ
Novartis Pharmaceuticals
Communications & Public Affairs
Full Time