Whether you're a customer, job seeker, health or media professional, or investor, the options below will help you find the best way to contact us.​

For Canadian Residents Only​

General Contact

Novartis Pharmaceuticals Canada Inc.​
385 Bouchard Blvd.​
Dorval, Quebec​
H9S 1A9​
(514) 631-6775

Canadian Locations

700 St-Hubert​
Montreal, Quebec
H2Y 0C1

​140-101 College Street
Toronto, Ontario
M5G 1L7

Email Us

​For prescription drugs: [email protected]
For media inquiries: [email protected]

This page is provided as a service of Novartis and is not intended to replace the advice of a physician. We cannot answer questions about your personal health or other individual medical matters or treatment regimens.​  If you have a question about your personal health, please consult your physician. Should your physician have a question or information they wish to pass along to Novartis, then your physician may contact the medical department at Novartis Pharmaceuticals Canada Inc. Novartis is committed to protecting and safeguarding your privacy. Your email and its content will be used to answer your question. We will not send you unsolicited materials nor place you on any lists. Here is our Legal and Privacy Disclaimer in full. Thanks for placing your trust in Novartis.

For Consumers

For medical questions about our pharmaceutical products, please contact our Med Info line at ​1-800-363-8883.