Whether you're a customer, job seeker, health or media professional or an investor, you can find the best way to contact us from the options below.
General contact
We are committed to helping you find the right answers to your questions and concerns.
Canadian Locations
There are two divisions based in Ontario and Quebec.
Email Us
Thanks for placing your trust in Novartis.
Product Related Issues
Report a suspected side effect related to a Novartis Pharmaceutical drug or vaccine.
For Consumers
For medical questions about our pharmaceuticals products, please contact our Med Info line at 1-800-363-8883
For Health Care Professionals
For Canadian licensed health care professionals only.
Investor Contact
Get in touch if you have questions about Investor Relations or the share registry.
Office Locations
Find information on our research locations and corporate offices around the world.