##  [Patients and Caregivers](/au-en/patients-and-caregivers "Patients and Caregivers") 

 Novartis works with the patient community around the world to discover new ways to improve and extend people’s lives. Our significant investment in research and development underpins our commitment to using science-based innovation to address some of society's most challenging healthcare issues. Only by working together can we improve outcomes for patients and change the practice of medicine.

 

 ![The Novartis Commitment to Patients and Caregivers](/au-en/sites/novartis_au/files/styles/cta_image/public/2022-12/commitment-to-patients-and-caregivers-card.jpg.webp?itok=oVkqIHpA "The Novartis Commitment to Patients and Caregivers") 

 

##  The Novartis Commitment to Patients and Caregivers 

We recognize the importance of patients and caregivers understanding what they can expect from Novartis.



 

 [Learn more](/au-en/patients-and-caregivers/novartis-commitment-patients-and-caregivers "Learn more") 



 

 



 





 ![Pharmacist Helping](/au-en/sites/novartis_au/files/styles/cta_image/public/2024-12/309_115dpi_RGB.JPG.webp?itok=YUVcVHsv "Pharmacist Helping") 

 

##  Access to Medicines 

We have a variety of access options for Novartis medicines so they can be accessed by as many patients as easily as possible.

 

 [Learn more](/au-en/patients-and-caregivers/access-our-medicines "Learn more") 



 

 



 





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 ![Disease](/au-en/sites/novartis_au/files/styles/cards_1_3/public/2022-12/diseases-card.jpg.webp?itok=954UDyDI "Disease") 

 

###  Disease 

Our disease area teams collaborate across scientific disciplines and organizations in support of our mission to improve and extend peoples’ lives.

 

 

 ](https://www.novartis.com/diseases) [ 

 ![Products - Consumer Information](/au-en/sites/novartis_au/files/styles/cards_1_3/public/2022-12/products-consumer-information-card.jpg.webp?itok=Cfb1bp6Q "Products - Consumer Information") 

 

###  Products - Consumer Information 

Consumer Medicine Information, or CMI, provides clear, easy-to-understand information to consumers and their carers about how to use their medicines.

 

 

 ](https://www.novartis.com/au-en/products/consumer-information) [ 

 ![Adverse event reporting card](/au-en/sites/novartis_au/files/styles/cards_1_3/public/2022-12/adverse-event-reporting-card.jpg.webp?itok=ggZWVKoE "Adverse event reporting card") 

 

###  How to Report Adverse Events 

Novartis has a systematic process in place to collect, store and process reports of adverse events experienced by patients taking a Novartis product.

 

 

 ](https://www.novartis.com/au-en/adverse-event-reporting-how-report-side-effects-why-it-matters)