General contact

Head Office
Novartis International AG
CH-4002 Basel
Switzerland

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 - 17:00, GMT+1
(Central European Time)

Investors

Novartis International AG
Investor Relations
P.O. Box
CH-4002 Basel
Switzerland

+41 61 324 79 44

Media

Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Self-care products

Novartis OTC (Over-the-Counter) is a world leader in the research, development, production and marketing of self-care products designed for in-home treatment.

With a robust portfolio of cough, cold, respiratory disease, digestive health and pain management medication as well as skin care products, smoking-cessation treatments and mineral supplements, Novartis OTC enhances health and improves consumers' lives every day.

Complementing the Novartis healthcare portfolio, Novartis OTC is answering a growing consumer demand for self-care products, helping to address the full range of healthcare needs worldwide.

Benefit-focused innovation

Novartis OTC creates differentiated, benefit-focused products that deliver on unmet consumer needs. Listening to our consumers, we also strive to continuously improve our existing brands through innovations in product formulations and packaging.

An example is Voltaren Emulgel, Novartis OTC's nonsteroidal anti-inflammatory drug (NSAID) used topically to relieve symptoms like joint pain from osteoarthritis in the knees, ankles, feet, elbows, wrists and hands.1

The original cap on the Voltaren tube was difficult for sufferers of hand and wrist pain to open. With these consumers in mind, Novartis OTC designed an easy-open, rotatable screw cap for this Voltaren product.

Voltaren

First launched in Germany, the custom-designed screw cap is now available for consumers in more than ten countries, including larger markets such as Brazil and Russia. This innovation helps to ensure that people around the world can experience the joy of movement.

  1. Indications may vary country by country. Please always read the product label and information prior to use of our products and, where required, please consult your physician prior to use.