General contact

Main switchboard

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 a.m. - 5:00 p.m. GMT+1

US switchboard

+1 862 778 21 00
Monday - Friday,
8:30 a.m. - 5:00 p.m. EST


Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999


Investor Relations

Monday - Friday,
8:30 a.m. - 5:30 p.m. GMT+1
(Central European Time)

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Basel headquarters

The Novartis strategy is built around spurring innovation to improve health care for people. This is the main driving force behind the substantial overhaul and modernization of the company’s headquarters at the St. Johann site in Basel. The headquarters was once marked by smoking stacks and fuming chimneys. Today, it supports a diverse and multinational workforce dedicated to researching, developing, and producing healthcare solutions to benefit people around the world.

Novartis Campus Basel

St. Johann lies in a traditional city quarter along the banks of the Rhine River. Over the past decade, it has been transformed into a state-of-the-art workspace for more than 7,000 associates.

When the project was launched in 2001, Novartis Chairman Daniel Vasella said the Campus design should center on the productive well-being of associates. It reflects changing work requirements in a dynamic business environment that thrives on communication, creativity and interdisciplinary collaboration.

Campus virtual tour

Campus visits

In response to interest from the general public, Novartis has opened the Campus further. Through Basel Tourism, members of the public may visit the Campus on selected Saturdays each month. Basel Tourism offers these guided tours.

Visitors are escorted around the Campus under the expert stewardship of Novartis guides. The tour provides insights into the philosophy behind the Campus project and the reasons and ideas that led to the redesign of the company's headquarters.

There will be a charge for guided tours of the Campus. Novartis will donate a portion of the proceeds to the International Committee of the Red Cross.

Reservations can be made through Basel Tourism, whose website lists dates and ticket prices.


Basel Tourism
Aeschenvorstadt 36

Tel: +41 (0) 61 268 68 68