General contact

Main switchboard

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 a.m. - 5:00 p.m. GMT+1

US switchboard

+1 862 778 21 00
Monday - Friday,
8:30 a.m. - 5:00 p.m. EST


Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999


Investor Relations

Monday - Friday,
8:30 a.m. - 5:30 p.m. GMT+1
(Central European Time)

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Novartis Pharmaceuticals

The Pharmaceuticals Division of Novartis is recognized worldwide for the innovative products, services and solutions we provide to patients, physicians and healthcare organizations. This growing business works to change the way medicine is practiced by following the science to deliver the right treatment to the right patient at the right time.

The Pharmaceuticals Division researches, develops, manufactures, distributes and sells branded pharmaceuticals used to treat diseases and conditions across a variety of therapeutic areas, including: auto-immunity, cardiovascular, dermatology, infectious diseases, metabolism, neuroscience, oncology, ophthalmology, respiratory, rheumatology, and transplantation.

The Division is organized into global business franchises and an Oncology business unit responsible for the commercialization of various products:

Primary Care



The current product portfolio includes more than 50 key marketed products, many of which are leaders in their respective therapeutic areas. In 2012 we received a total of 13 approvals in the United States, Europe and Japan.

The product development pipeline has 142 projects in various stages of clinical development, including potential new products as well as potential new indications or formulations for existing products.

The Pharmaceuticals Division also includes a Companion Diagnostics Group, which aims to closely link therapies to diagnostic tests to provide better, more targeted solutions for doctors and patients.